Effective Date: 01.06.2026

These Terms and Conditions ("Terms") govern your access to the website located at https://dncgames.com/model3d/list and the purchase, download, and use of digital 3D model files and related digital materials offered on the website. By accessing the website, creating an account, placing an order, or making a payment, you confirm that you have read, understood, and agree to comply with these Terms.

1. General Provisions

1.1. This website is operated by COMPASS ALLIANCE LTD, a company incorporated in the United Kingdom, with its registered office at 128, City Road, London, EC1V 2NX, United Kingdom.
1.2. Contact details of the website operator, including an email address for customer inquiries, must be displayed on the website and be available before the contract is concluded.

2. Definitions

2.1. In these Terms, the following terms have the meanings set out below:

• Digital Content — 3D model files, including STL, OBJ, 3MF, and other formats, as well as related digital materials, instructions, images, and documentation.
• Product — any digital product listed on the website for sale or for access.
• Consumer — an individual who purchases a Product mainly for personal use and not for trade, business, craft, or profession.
• Business Customer — a person purchasing a Product in the course of business.
• Licence — a limited right to use the Digital Content under these Terms and/or a separate licence expressly stated in the product listing.

3. Subject Matter of the Contract

3.1. The website sells digital 3D model files intended for 3D printing, as well as related digital content.
3.2. Each product page must contain sufficient information about the file format, intended use, compatibility, and other essential characteristics of the product.
3.3. Information published on the website before the order is placed forms part of the pre-contractual information and must be provided in a clear and understandable form.

4. Conclusion of Contract

4.1. Listing a product on the website does not constitute an unconditional offer.
4.2. By placing an order, you make an offer to purchase the Product on the conditions stated on the website.
4.3. The contract is concluded after we confirm the order by email or after granting access to download the Digital Content, whichever occurs first.
4.4. We reserve the right to refuse or cancel an order where payment is not authorised, fraud is suspected, a technical error has occurred, or the Product is unavailable.

5. Price and Payment

5.1. Prices for Products are stated on the website in a currency determined by us and must be paid in the amount in force at the time the order is placed.
5.3. Payment is made using the methods available on the website at the time of purchase.
5.4. We may change prices at any time; however, a price change does not affect orders that have already been confirmed.

6. Supply of Digital Content by Email

6.1. The Company delivers the purchased Digital Content to the customer by sending an email containing a download link or the file itself to the Registration Email Address provided during account registration.
6.2. Unless otherwise stated on the product page, the email with the download link or file is sent within a reasonable time after payment confirmation, usually immediately.
6.3. You are responsible for ensuring that:

• your Registration Email Address is correct, up to date, and accessible;
• your email service is functioning properly and does not block or filter emails from the Company;
• you have sufficient storage space and technical capability to download and open the attached file or link.

6.4. Delivery of the Digital Content is deemed to have occurred when the email is sent to your Registration Email Address and enters the email system, unless you have notified us of a technical failure preventing receipt.
6.5. You must inform us promptly if you do not receive the email within the expected time or if you notice any technical issue with the delivery.
6.6. The Company is not responsible for delays or failures in delivery caused by:

• inaccuracies in the email address you provided;
• email server failures, internet outages, or third-party email provider issues;
• spam filters, security settings, or other technical restrictions on your side.

6.7. Nothing in this section affects your statutory rights under applicable consumer law where the Company fails to deliver the Digital Content at all.

7. Licence to Use

7.1. Purchasing a Product does not transfer to you any ownership rights in the intellectual property contained in the Product.
7.2. You are granted a limited, non-exclusive, non-transferable, and revocable licence to use the Digital Content only within the limits expressly permitted by these Terms and/or the description of the specific Product.
7.3. Unless otherwise stated in the product listing, the licence is granted only for personal, non-commercial use.

8. Prohibition on Commercial Resale

8.1. Unless expressly provided otherwise in a separate written agreement or a special commercial licence, you are prohibited from:

• selling, reselling, or offering for sale the original files or derivative works;
• sublicensing, transferring, assigning, renting, leasing, lending, or otherwise distributing the Digital Content;
• making the files available in the public domain, on marketplaces, file-hosting services, social networks, or other resources;
• including the files as part of your own digital product, asset pack, collection, or other commercial offering;
• using the Digital Content to create competing files, models, or commercial libraries.

8.2. Any commercial use, resale right, or extended licence is permitted only with our express written consent.
8.3. Breach of this clause constitutes a material breach of these Terms and may result in immediate termination of the licence, blocking of access to your account, and other measures to protect our rights.

9. Use for 3D Printing

9.1. Where permitted, you may print the purchased models on a 3D printer within the scope of the licence granted.
9.2. You may not use the files for the production, sale, or distribution of printed copies unless such use is expressly stated in the product description or in a separate commercial licence.
9.3. Any use beyond the scope of the licence is considered unauthorised.

10. User Restrictions

10.1. You agree not to engage in any activity that disrupts the website, compromises security, bypasses technical restrictions, or involves unauthorised copying of files.
10.2. You must not remove, alter, or hide copyright notices, licence restrictions, watermarks, or other legal notices.
10.3. You must not use the website or Products for unlawful, misleading, defamatory, or otherwise unlawful purposes.

11. Waiver of Right to Cancel (Email Delivery)

11.1. In relation to digital content supplied not on a tangible medium (including content delivered by email), the consumer may lose the right to cancel after the email containing the download link or file has been sent, provided that:

• prior express consent has been given for immediate supply; and
• the consumer has acknowledged that the right to cancel will be lost once the email is sent.

11.2. Such consent and acknowledgement must be obtained before the purchase is completed and must be presented in a clear form, separately from the general terms.
11.3. For the purposes of these Terms, "immediate supply" includes the sending of the email to your Registration Email Address with the download link or file.

12. Consumer Rights in Relation to Non-Conforming Digital Content

12.1. We undertake to supply Digital Content of satisfactory quality, matching the description and fit for the ordinary purposes for which such content is expected to be used.
12.2. If the Product is faulty, does not match the description, or cannot be used for its intended purpose, the consumer may exercise remedies provided by law, including repair, replacement, price reduction, or refund, where applicable.
12.3. Nothing in these Terms excludes or restricts consumer rights that cannot be limited under law.

13. Refunds

13.1. Refunds, where due, are issued within a reasonable time after confirmation of entitlement to a refund and in accordance with applicable law.
13.2. Where permissible under law, we may first offer repair or replacement (for example, by sending a new email with a download link or a corrected file).
13.3. No refund is issued where the right to cancel has been properly waived in connection with the sending of the email containing the Digital Content after obtaining the required consent.

14. Intellectual Property

14.1. All rights in the website, its structure, design, logos, texts, images, trademarks, as well as in all Products and digital materials, belong to us or our licensors, unless otherwise expressly stated.
14.2. No part of the website or Product may be reproduced, modified, published, distributed, or otherwise used without prior written permission, except where expressly permitted by these Terms or by law.

15. Account

15.1. If an account is required to use the website, you must keep your login credentials secure and not share them with third parties.
15.2. You are responsible for all activity carried out through your account unless you have notified us of unauthorised access.
15.3. We may suspend or delete your account where these Terms are breached.
15.4. You must ensure that your Registration Email Address is kept up to date and accurate. Failure to do so may affect delivery of the Digital Content and your ability to use the Product.

16. Limitation of Liability

16.1. Nothing in these Terms limits or excludes the Company's liability for:

• death or personal injury caused by the Company's negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot be excluded or limited under mandatory applicable law.

16.2. To the maximum extent permitted by applicable law, the Company is not liable for:

• indirect, incidental, special, or consequential losses;
• loss of profit, loss of income, loss of expected savings;
• loss of data, loss of reputation, or business interruption;
• damage caused by misuse of the files, failure to follow instructions, or incompatibility with the user's equipment or software.

16.3. Except where expressly provided by law, the maximum aggregate liability of the Company for any claim arising out of or in connection with the purchase or use of a Product is limited to the amount actually paid by you for the relevant Product.
16.4. Where digital content is faulty and causes damage to a device or other digital content of the user, the Company's liability is determined in accordance with applicable consumer protection law, and nothing in these Terms shall be construed as excluding such liability where it cannot be excluded by law.
16.5. Any provisions in this section shall be interpreted to the maximum extent permitted by applicable law and shall not apply to the extent that they may be held to be invalid, unfair, or unenforceable.

17. Complaints and Disputes

17.1. If you have a complaint, you may contact us at: support@dncgames.com.
17.2. We will consider your complaint within a reasonable time and seek to resolve it in good faith and without unnecessary formality.
17.3. Where permitted by law, you may also use alternative dispute resolution procedures or other legal remedies available under applicable law.

18. Changes to Terms

18.1. We may update these Terms from time to time.
18.2. The updated version takes effect from the moment it is published on the website, unless otherwise stated.
18.3. For orders already placed, the version of the Terms in force at the time the order was placed applies, unless otherwise required by law.

19. Governing Law

19.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
19.2. Disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer protection rules provide otherwise.
19.3. If the company is registered in Scotland or Northern Ireland, the relevant provisions shall be adjusted accordingly.

20. Final Provisions

20.1. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in force.
20.2. Failure to immediately enforce a breach does not constitute a waiver of the right to enforce these Terms in the future.
20.3. These Terms constitute the entire agreement between you and us regarding the use of the website and the purchase of Products, unless otherwise expressly provided in a separate agreement.